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StrataEMR is the billing-first EMR built for outpatient therapy clinics. It’s the clinical workspace within the StrataPT platform, which connects documentation, billing, collections, patient engagement, and AI assistance in a single system. If you want to understand how these pieces work together and why the billing-first design matters, start with the EMR Overview. This knowledgebase is your reference for everything related to using StrataEMR. It’s organized around the questions people actually ask, whether you’re evaluating the platform, setting it up, or running on it daily.

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Find Your Starting Point

Where you should go next depends on where you are right now.

Evaluating or Preparing to Switch

You’re considering StrataEMR or your team just signed on and you need to know what the transition looks like. Start with what switching involves, what data migrates, and how to prepare your team.

Setting Up for Go-Live

You have access and your onboarding is underway. Get into the platform, configure your organization, set up facilities, and create user accounts.

Live and Learning

You’re through go-live and running on StrataEMR. Navigate your first 30 days, find training resources, and learn where to get help when you need it.

Looking for a How-To

You know what you need to do and want step-by-step instructions. Browse guides for documentation, patient intake, scheduling, and other core workflows.

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How This Knowledgebase Is Organized

Start Here covers the journey from evaluation through your first 30 days on the platform. If you’re new to StrataEMR or onboarding a new team member, this is where to begin. Guides are step-by-step walkthroughs for specific workflows. When you need to learn how to do something, like documenting a visit, discharging a case, or managing your schedule, guides walk you through it. Documentation is the detailed reference for StrataEMR’s features and settings. When you need to understand what a specific option does or how a capability behaves, documentation has the answer.

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Need Help Right Now?

If you’re stuck and need immediate support, go to Getting Help for support channels, response times, and how to categorize your issue so it gets to the right team fast.